Health Concerns

Please advise us when making your booking if you are pregnant or breastfeeding, if you suffer from any medical conditions, injuries, and allergies or if you have any special requests as some treatments may not be safe or suitable to be carried out.

Reservations & Cancellations

You must book your appointment in advance by calling us @ 805-720-1188.

Please be aware that cancellations must be made 24 hours prior to the treatment; otherwise, a full cancellation fee will be charged. We regret that it may be necessary to treat appointments as canceled, for clients arriving more than 15 minutes late.

We kindly ask that you turn your mobile phone to silent mode when you arrive.

Etiquette

We recommend that you arrive a few minutes before your appointment so you have time to check in, fill out any required paperwork, and unwind.

There is plenty of meted parking on the premises and in front of the building.

Please let us know

If you are uncomfortable with anything during your treatment (e.g. the pressure, the music, or the temperature) please feel free to let your therapist know as they will be more than happy to make any necessary adjustments.

Attire

Upon arriving, your therapist will check your temperature. Then, you will be allowed into your room so that you have privacy to change. Please feel free to wear whatever makes you comfortable. You may be asked to remove certain clothing but the most important thing is that you are comfortable. Our therapists will keep your body draped in towels and only expose each area being treated.